Seems everyone these days is anchored firmly to their smart phone. Scan a bus, train, waiting room or store and you’ll find at least one person scrolling through something on its screen. Maybe that person is you.
If it is, should your Realtor be texting, emailing or calling you? Shouldn’t your Realtor be using technology based tools to best communicate with you? The answer, of course, is yes. Your Realtor should be up to date on all the latest smartphone and technology based Realtor tools available.
Your Realtor should be communicating with you in the way that works best for you. Here are a few examples:
A busy mom who is hardly ever at home, whether working, carting kids to activities or running errands, can’t be tied to one place waiting for a call to a landline. In fact, she would probably prefer to have a quick text message or email she can check on her smartphone while she’s on the run.
Someone who works full time in an office setting may be able to take a phone call more easily than answer a text message. Paying attention to which number, office land line, office cell or personal cell is important. Does their office frown on taking calls on a personal smartphone? Do they work in a “cube farm” and need to keep a ringer off?
On the road
Someone on the road a lot, whether for a job or that busy errand running mom, may not be able to safely answer a text message or even take a call on their smartphone. Your Realtor should ask if email would be a better option.
There are also other technological answers that could help. Apps that allow people to text from a computer means a desk bound office worker CAN answer a text and may prefer it to trying to answer a smartphone call.
Technology today means that communication may be even more complicated, but your Realtor should take the time to find out which method works best for you, then use it to keep you up to date and in the loop.